Terms and Privacy

Terms and Conditions

Definitions

"Conditions" means these terms and conditions.

"Product" means a product or goods displayed for sale on the Website.

"Product Description" means that part of the Website where descriptions and from time to time certain terms and conditions in respect of the individual Product are provided.

"Personal Information" means the details provided by you.

"We/us" means Jonathon Low.

"Website" means the website located at www.jonathonlow.com or any subsequent URL which may augment or replace it and any subdomain of such website addresses.

"You" means a user of this Website.

Access to the website

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for website access

We grant you a limited licence to access and make personal use of the website but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This licence does not include any resale or commercial use of the website or its contents; any collection and use of any product listings, descriptions, images or prices; any derivative use of this website or its contents; any downloading or copying of information for the benefit of another merchant; or any use of data mining, similar data gathering and extraction tools.

The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any content (including images, text, page layout, or forms) of the website without our express written consent.

Content Linked to by us

From time to time, we may make available by the use of a link or links or other protocols, third party websites which are not provided, developed or controlled by us.

Your use of such a third party service is at the discretion of the provider of that particular service and may be subject to the terms and conditions of use or other such agreement as determined by the provider of that third party service. We strongly suggest that you read the terms and conditions or other agreement containing any restrictions concerning the use of third party websites.

The third-party websites linked to from the website and provided by us are published and hosted by parties over whom we have no control. We are in no way liable for the usefulness, accuracy, content, appropriateness, functionality or lack thereof for any of these websites.

We take no responsibility for the material published by other parties and will not be held responsible for any losses or damage of any sort incurred by visiting other websites that may be linked either to or from the website.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page.

From time to time and despite our best efforts, an error in pricing may occur on our website. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will contact you, giving you the option to cancel your order.

From time to time and despite our best efforts, products may appear for sale on our website which are no longer available. When this is the case, we are unable to honour orders for such products and will contact you to inform you of the cancellation of your order.

Delivery

We are happy to arrange delivery on your behalf, or recommend shippers and carriers. Deliveries by third parties are paid for by the purchaser, unless otherwise agreed in writing. This company is not liable for damage or loss arisng from the actions or omissions of third party transporters.

Refunds

If there is misrepresentation, items purchased from the website or by telephone by customers within the European Union may be returned to us for refund within seven days of delivery. You will be refunded in full as long as the product is in the same condition as purchased and reaches us within seven days of the date it was delivered to you.

Should a product have deteriorated while in your possession or in the possession of shippers or transporters, we are unable to make a refund in full or in part.

Products returned for refund must be returned at your expense and suitably packaged to ensure that no damage is incurred during transit; claims for reimbursement of postage cost will not be considered.

(For an explanation of your rights when purchasing goods over the telephone or by internet, please see http://www.berr.gov.uk/consumers/fact-sheets/page38102.html)

Customs

When ordering goods from us for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that cross-border deliveries are subject to opening and inspection by customs authorities.

Health & Safety

The products available from our website are authentic, original products which were manufactured before today's stringent health and safety standards. All sales of such goods are for collection purposes only. We do not guarantee or imply any guarantee of compliance with health and safety standards or fitness for any purpose. All original antique products are clearly marked as such in the product description with a date or approximate date of manufacture.

Items that are manufactured some time ago often have marks, dents, variations of surface texture, repolished surfaces, minor scratches or losses, sympathetic replacements, retouching, relining, reframing, and other issues naturally associated with use and age and form a part of the appearance and nature of a vintage or antique item or work of art. We aim to ensure that the condition of any item is as reasonable as possible given its age and nature, and would not offer for sale any item that is not substantially complete or in a minimum acceptable condition for display or use. Substantial damage or extensive restoration or changes or losses to the item beyond this will be stated in our item descriptions.

In particular, while they may be perfectly safe for use, vintage electrical goods may not meet current UK standards - we recommend that all electrical goods are inspected, tested, certified and installed by a qualified electrician. We also recommend that vintage electrical goods are protected by a "RCD". Jonathon Low will not be liable for any loss, injury or death caused by electrical goods that have not been inspected, tested and certified by a qualified electrician consulted by the purchaser, prior to use. Where electrical items have been rewired at our instruction and made ready for sale and use they have been serviced by an experienced and qualified electrician with who bears full responsibility for such work carried out, details of the electrical engineer are available on request.

Children

We do not sell products for purchase or use by children.

Electronic communications

When you visit our website or send e-mails to us, you are communicating with us electronically. We may communicate with you by e-mail . For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Hold Harmless and Indemnify

To the extent permitted by law, you agree to hold harmless and indemnify Jonathon Low, its employees and its subcontractors from and against any third party claim arising from or in any way related to your use of the website including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and lawyers' fees, of every kind and nature.

Release and Waiver

To the maximum extent permitted by applicable law, you hereby release, and waive all claims against Jonathon Low and its employees and agents from any and all liability for claims, damages (actual and consequential), costs and expenses (including litigation costs and lawyers' fees) of every kind and nature, arising out of or in any way connected with use of the website.

No Assignment

You shall not assign these conditions or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without prior written consent from us. Any such purported assignment or delegation by you without our prior written consent will be null and void and of no force or effect, unless otherwise expressly consented to by us at our sole and absolute discretion.

Priority

These conditions, in combination with our Privacy Policy sets forth the terms and conditions under which we make the website available to you. In the event of an inconsistency between this Agreement and our Privacy Policy, this Agreement shall prevail.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it may apply to orders previously placed by you).

Miscellaneous

These Conditions shall be construed under the laws of England and Wales.

If either party employs lawyers to enforce any rights arising out of or relating to this Agreement, the prevailing party shall be entitled to recover reasonable lawyers’ fees.

Subject to the limitations set forth in this Agreement, this Agreement will inure to the benefit of and be binding upon the parties, their successors and assigns.

If any provision of this Agreement shall be held by a Court of competent jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

All obligations created by this Agreement shall survive change or termination of the parties' business relationship.

Our failure to act with respect to a breach of this agreement by you or others does not waive our right to act with respect to subsequent or similar breaches. The failure of Young and Son to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

This agreement does not affect your statutory rights.

Our details

This website is owned and operated by Jonathon Low

You can contact us by visiting www.enquiries@jonathonlow.com.

Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name and job title
• Company name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us, or clicking on the unsubscribe or optout link in our email marketing emails

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us enquiries@jonathonlow.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at enquiries@jonathonlow.com. We will promptly investigate and correct any information found to be incorrect.